Cancellation of donation or debit order

If for some reason the wrong amount is donated in error, or you wish to cancel a monthly / yearly debit order directed to Sunfield Home (Howick) NPC, we require a letter in writing to or to that effect. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions contact us on 033 3302094.

Privacy Policy

Last updated: 27/6/2018

Sunfield Home (Howick) NPC operates This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information to allow us to monitor use of our site.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that might be of interest to you.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 27/6/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us on 033 3302094.

Terms and Conditions

Last updated: 29/6/2018

Please read these Terms and Conditions  carefully before using the  website operated by Sunfield Home (Howick) NPC.

  1. Introduction

Sunfield Home (Howick) NPC, with registration number 013-221 NPO, is a section 21 company duly incorporated in accordance with the laws of the Republic of South Africa. Sunfield Home (Howick) NPC (SHH) is a Home for Intellectually Impaired adults.

SHH is deemed to be a responsible party in terms of the Protection of Personal Information Act 4 of 2013, as amended, consolidated or re-enacted from time to time, and includes all schedules and regulations thereto (“the POPI Act”), and SHH is obliged to comply with the provisions of the POPI Act.

SHH has developed the website located at  (“the Website”) and hereby set out the terms and conditions which shall govern the use of its website (“Terms and Conditions”).

It hereby recorded that these Terms and Conditions shall be read together with SHH’s Privacy Policy, which Privacy Policy is available on the Website for your consideration and acceptance.
For the purposes of these Terms and Conditions, the terms “our”, “we” and/or “us” shall be a reference to SHH.

  1. Terms of Use

These Terms and Conditions govern your (“the User”) use of the Website. If the User does not wish to be bound by these Terms and Conditions, the User may not access, display, use, download, and/or otherwise copy or distribute content obtained through the Website.
The User consents to our use of cookies in accordance with the terms of our cookies policy set out in our Privacy Policy. The User acknowledges that a “cookie” is simply a message given by the Website to your browser which is stored on your computer and contains information to personalise your experience on the Website by being relayed to our server each time your browser requests a page from the Website.

  1. Commencement and Duration

By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice and shall continue indefinitely until terminated in accordance with the provisions of the Terms and Conditions.

  1. Personal Information required by Sunfield Home Howick

In these Terms and Conditions, unless inconsistent with or otherwise indicated by the context –

4.1. “Personal Information” means information relating to a living, identifiable, natural or juristic person, including but not limited to –
4.1.1. information relating to gender, sex, pregnancy, nationality, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of a person;
4.1.2. information relating to the education or the medical financial, criminal or employment history of the person;
4.1.3. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
4.1.4. the personal opinions, views of preferences of the person;
4.1.5. correspondence sent by a person that is implicitly or explicitly of a private or confidential nature of further correspondence that would reveal the contents of the original correspondence; and
4.1.6. the name of a person if it appears with other personal information relating to a person or if the disclosure of the name itself would revel information about the person; and
4.2. “Special Personal Information” means personal information concerning the User’s health.

In order for SHH to ensure the integrity of the User’s Personal Information, should any of the Personal Information provided by the User change at any point in time, the User is hereby requested to provide SHH with written notice of the amended information as soon as reasonably possible.
SHH shall retain records of the User’s Personal Information which is necessary for the operation of services, for as long as it deems necessary, and at least, for as long as SHH requires in order to comply with any law, code of conduct, including the provisions of the POPI Act. Thereafter, the User consents that SHH may destroy/discard any and all records containing the User’s Personal Information.

  1. Request for User’s Personal Information

By accessing the Website and providing us with the User’s Personal Information, the User agrees that the use of the Website is entirely at the User’s own risk and the User consents to the processing of his/her requested Personal Information for the following purposes –
5.1. to process the transactions and payments necessary in respect of the User’s donations or purchases and to manage Sunfield Home’s financial accounts in respect of such transactions;
5.3. disclosure of personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law; and/or
5.4. any other purpose specified in these Terms and Conditions and/or our Privacy Policy.

  1. Acceptable Use
    The User may not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

The Website may not be used to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

The User must not conduct any systematic or automated data collection activities (including and without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to the Website without Sunfield Home Howick’s express written consent.

The Website may not be used to transmit or send unsolicited commercial communications and/or for any purposes related to marketing without Sunfield Home’s express written consent.

  1. Links to other Websites and services
    The Website may contain links to other websites that are not under the control of Sunfield Home Howick. SHH has no responsibility for the linked websites nor does it necessarily endorse the linked websites.

  1. Copyright and Intellectual Property Rights

SHH provides certain information on the Website. The content displayed on the Website is provided by Sunfield Home Howick, its affiliates or any third party owners of the content (“the Content”). All proprietary works, and the compilation of the proprietary words, belong to Sunfield Home Howick, its affiliates or any third party owners of the rights, and the Content is protected by the laws of the Republic of South Africa and international copyright laws.
Except as specified in these Terms and Conditions, the User is not granted a license or any other right including but not limited under Copyright, Trademark, Patent, or other intellectual property rights, in and to the Content.
This Website and the Content may not be reproduced or otherwise exploited for any commercial purpose without the express prior written consent of Sunfield Home Howick.

  1. Security Measures

SHH undertakes to ensure that the integrity of the User’s Personal Information provided to it and under its control or in its possession and that such Personal Information is secured in line with its Privacy Policy.
SHH has taken appropriate, reasonable technical and organisational measures to prevent –
9.1. the loss of, damage to or unauthorised destruction of Personal Information; and
9.2. the unlawful access to or processing of Personal Information.
In the event that we, on reasonable grounds, believe that the personal information of a User has been accessed or acquired by any unauthorised person, we, or any third party processing Personal Information under our authority, will notify the User in writing provided that the identity of the User whose Personal Information has been compromised can be established.

  1. Indemnity by the User in favour of Sunfield Home

The User agrees to defend, indemnify and hold SHH harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to the User’s use of the Website, provided that any claim brought against SHH is not as a result of Sunfield Home Howick’s grossly negligent conduct.

  1. Limited Liability of Sunfield Home Howick

Neither SHH nor its directors, employees, agents, representatives or suppliers shall be responsible for and disclaims all liability, except as a result of the gross negligent conduct of Sunfield Home Howick, for any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by the User or any third party, as a result of or which may be attributable, directly or indirectly, to the User’s access and use of the Website.
SHH shall not be liable to the User on any account whatsoever in the event that SHH is prevented from fulfilling its obligations hereunder due in whole or in part to an event or force majeure which expression shall mean act of God, war, fire, flood, storm, power failure, reduction of power supplies, mechanical failure or lack or shortage of materials or stock or any other circumstances beyond its reasonable control; and whether or not within its control, strikes, lock-outs or industrial disputes in relation to SHH or any other party or any action taken by it in connection therewith or in consequence or the occurrence thereof. In such event SHH may at its option either suspend performance or cancel the contract in question or so much of it as remains unperformed without liability for any loss and without prejudice to Sunfield Home Howick’s rights.

  1. Governing Law and Country of Domicile

It hereby recorded that these Terms and Conditions shall be read together with Governing Law and Country of Domicile, which Policy is available on the Website for your consideration and acceptance.

  1. Variation

SHH reserves the rights to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time in its sole discretion and at any time. Changes to these Terms and Conditions will become effective upon such changes being posted to the Website or upon notifying the User of the changes via email. Should the User continue to use the Website following the receipt of the notice provided or the posting of changes or updates, the User’s use will be considered notice of your acceptance to abide by and be bound to these Terms and Conditions including the changes or updates.

  1. General

If any provision of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severed from these Terms and Conditions and shall not affect the enforceability and validity of the remaining items of the Agreement.
These Terms and Conditions constitutes the whole agreement between the parties and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded herein. Any indulgence of whatsoever nature granted by SHH shall not be construed as a waiver or variation of any of our rights or remedies.
If SHH is informed of any inaccuracies in the content on the Website, it will attempt to correct the inaccuracies as soon as possible.

  1. Company Information

In the event that you need to contact SHH for purposes related to these Terms and Conditions, please use the following details:
Email: and 

Country of Domecile

Should the User utilise the Website for any purpose, the User hereby consents and submits to the jurisdiction of the South African courts in regard to all proceedings, actions, applications or the like instituted by either party against the other, and in any way arising from the

Terms and Conditions.
The Website is controlled and operated from the Republic of South Africa and therefore at all times governed by South African Law and Sunfield Home (Howick) NPC  chooses Main Road, Howick, Kwazulu Natal, 3290 as its domicilium citandi et executandi for all purposes under the Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

PayGate Terms and Conditions

1. Detailed description of goods and/or services
(Sunfield Home Howick) is a business in the Heath industry that we cater for Intellectually Impaired Adults.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 working days days and delivery confirmed by way of Email and Reference number.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by (Sunfield Home Howick) is subject to availability. In cases of unavailability, (Sunfield Home Howick) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy
(Sunfield Home Howick) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the (Sunfield Home Howick) bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for (Sunfield Home Howick) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by (Sunfield Home Howick) separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
(Sunfield Home Howick) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and (Sunfield home Howick) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or
communication of whatsoever nature.

12. Variation
(Sunfield Home Howick) may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by _Sunfield Home Howick private company based in South Africa trading as Sunfield Home Howick and with registration number : 1996/003869/08 and NPO number: 013-221 NPO Owner.

14. Sunfield Home Howick contact details
Company Physical Address: 153 Main Street Howick 3290 Natal South Africa.
Telephone: 033 330294